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POSTION TITLE: Reentry Case Manager
LOCATION/DEPARTMENT: Pathway Forward Program
REPORTS TO: Program Manager/Case Management
FLSA CATEGORY: Non-Exempt
STATUS TYPE: Full-Time
Carries an assigned caseload of residents currently in the custody of the Federal Bureau of Prisons (B.O.P.) or the United States Probation and Pretrial Office. Provides comprehensive case management and other services targeted to enhance resident competencies related to a successful transition into the community. Works with each assigned resident to promote a productive life style, reduce the risk of recidivism, and address specific factors that impact the individual resident's criminality and reentry. Oversees the resident's progress through the re-entry program from intake to release. Ensures that all case files are properly organized, up to date, and accurate. Contributes to promoting an overall rehabilitative environment at the re-entry center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Works with Intake Department and all other Pathway Forward Program staff to ensure that resident files are properly set up and all necessary intake and orientation procedures are completed on time. Orientation procedures shall include ensuring that each resident has a clear understanding of program requirements, procedures, and activities. Monitors residents' progress through orientation/intake, including completion of 'Orientation Routing' form and 'Transitional Skills Training' units. Ensures entry of visitors for each new resident on 'Visitor' log in 'SecurManage', with signature of resident and Reentry Case Manager (RCM) verifying each approved visitor. Provides monthly program calendar to residents to facilitate their initial programming and awareness of designated visiting days. As justified by visitor concerns, forwards requests for initial or special visits to Program Supervision.
During initial meeting with newly arrived resident, ensures inquiry about need for special accommodation given documented health issues. If indicated, prepares and forwards 'Authorization to Retain Special Items' to Security Supervisor.
All other duties as assigned.
This position reports to the Program Manager/Case Management.
In contacts related to this position's duties this individual acts as a representative of The Salvation Army
and it mission.
This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy, and completeness of performance.
MSW or related degree preferred.
Experience in case management.
Counseling experience strongly preferred.
A Bachelor's degree in a relevant discipline and either proficiency in a second language useful to program operations or exceptional work experience.
Personal maturity and a demonstrated ability to be firm and compassionate. Also an ability to build effective attitude and behavior changing relationships with residents who differ widely in terms of their personality, education, employment skills, ethnic background and socioeconomic status.
Excellent organizational skills as well as aptitude in verbal and written communications.
Excellent communication and interpersonal skills, using diplomacy and good judgment.
Demonstrated ability to use initiative and be a self-starter.
An attention to detail.
A positive attitude and the ability to be flexible in light of changing job situations/priorities.
Has integrity; a strong commitment to the Salvation Army's vision of human service and social justice, and a clear personal desire to assist in accomplishing the Salvation Army's mission of rehabilitation, restorative justice, and human healing.
Supportive of the mission of the Salvation Army.
This individual will only commit Army resources that have been allocated or approved.
This individual will keep the Program Manager/Case Management informed on all critical issues relating to their area of responsibility.
This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.
PHYSICAL DEMANDS/WORK ENVIRONMENT
This position is required to do light physical work.
In order to successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment and a PC.
The work environment for this position is a residential environment with a low to moderate noise level.
The Salvation Army is an Equal Opportunity Employer
Applicants with disabilities may contact us at (773)725-1100 or METHR@usc.salvationarmy.org for additional information or assistance with the application process.