Under general supervision, performs one or more of the following activities: configuration management, system administration, security administration, network administration, development system implementation, production system implementation. Responds to issues related to environment, hardware, system, and/or software and implements resolution across technology areas. May support activities related to change management, outage management, and project management as well.
Knowledge / Skills / Abilities Considered a Plus
Knowledge in routing and switching, as well as other areas of IP networking and LAN switching.
Knowledge of latest wireless technology including but not limited to 802.11 ac wave 2.
Experience in the definition, design and implementation of wireless infrastructure platforms (Cisco and Motorola a plus).
Familiar with WLAN/LAN network topologies and hardware (MPLS, private line, etc.).
Ability to produce detailed documentation including data flow diagrams, logical diagrams and physical diagrams as needed (technical writing skills also a plus).
Basic level troubleshooting in a large-scale network environment
Ability to understand wireless requirements that assist Engineering in the development of designs.
Network Cabling knowledge fiber or copper Ethernet, plus proficient wireless network knowledge.
Basic knowledge of network monitoring tools i.e. NetDB, NETQOS or equivalent.
Available 24/7 Tier 3 on-call network troubleshooting skills for remote network locations.
CCNA or equivalent experience preferred.
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
Available to travel if needed possibly 25%.
Ability to work at various cross-functional remote FedEx environments.
Ability to work in a team environment supporting remote team members as well as remote installations.
Ability to lift 45lbs.
Bachelor's Degree in computer science, engineering, or information systems and/or equivalent formal training or work experience. Two (2) years work experience in information technology or engineering environment.
FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.