Posting Number 2017-3587 Location US-NY-New York Posted Date 8/25/2017 Union N/A School/Division College of Dentistry (DN1032) Department Name : Technology and Informatics Services (Administrators) FT/PT Full-Time
Deploy, monitor, and maintain: 1) The College's Electronic Health Record System, supporting all patient care and clinical operations, revenue cycle management, and clinical education. Infrastructure support of the College's 350,000 patient visits a year and the education of our 1,700 students and residents under guidance of more than 800 faculty and 450 administrators; 2) Our Citrix environment serving over 1000 concurrent logins, supporting the College of Dentistry's clinical services in 17 clinical locations; 3) VMWare-based virtual server environment hosting 200+ servers supporting clinical, academic, administrative services and applications, and some research databases; 4) The College's Active Directory organizational unit administering group policies and accounts of 3,000 staff, faculty, and students and over 1,500 computing and printing objects. Participate in a wide range of infrastructure, technology, and security projects. Support TIS services in service request, incident, and problem resolution. Ensure systems and environments meet or exceed industry best practices and regulatory compliance, in particular with HIPAA regulations, including security, availability, auditability, and resilience. Administer capacity, change, and release management processes. Track and prepare reports on system performance and capacity. Participate in the on-call rotation and uphold service level agreements by responding to off-hour service-affecting incidents.
Required Education: Bachelor's degree in Computer Science, Information Technology or a computer related field. Certifications:MCSA 2008, CCA XenDesktop or CCA XenApp, VCP5-DV.
Preferred Education: Bachelor's Degree in Computer Science is preferred. Certifications: MCSE 2012, CCAA XenDesktop or CCAAXenApp, VCAP5-DCA.
Required Experience: Five years of relevant experience installing, configuring, and maintaining MS Windows Servers in an Active Directory environment including MS Windows 2008 R2 Enterprise Server, Group Policies, with a strong emphasis on Citrix NetScaler, Citrix XenApp, XenDesktop in thin or zero environments; and VMware vSphere, vCenter in HA & DR environments.
Preferred Experience: Seven years of relevant experience installing, configuring and maintaining Microsoft Windows Server in an Active Directory environment. Four years of relevant experience installing, configuring and maintaining MS Windows 2012 Server in a virtualized environment. Five years of relevant experience configuring & maintaining Group Policies. Five years of relevant experience installing, configuring and maintaining Citrix XenApp, XenDesktop in thin or zero environments. Five years of relevant experience installing, configuring and maintaining VMWare vSphere, and ESXi 5.5.
Required Skills, Knowledge and Abilities: Expert knowledge of Microsoft Server 2008 R2 Enterprise, Active Directory & Group Policies. In depth knowledge of SAN/NAS environments. In depth experience with maintaining a Citrix XenApp, XenDesktop system for over 400 thin or zero endpoints. In depth experience with maintaining VMware vSphere, vCenter in HA & DR environments. Experience with testing failover for Citrix & VMware environments.
Preferred Skills, Knowledge and Abilities: Expert knowledge of Microsoft Server Operating Systems, Active Directory & Group Policies. In depth knowledge of SAN/NAS environments. Experience configuring and maintaining NetApp, EMC or 3PAR storage environments. In depth experience with maintaining a Citrix XenApp, XenDesktop system for over 1500 endpoints. In depth experience with maintaining VMWare vSphere and ESXi 5.5 or 6. Working knowledge of failover in Citrix & VMWare environments.
Founded in 1831, New York University is now one of the largest private universities in the United States. Of the more than 3,000 colleges and universities in America, New York University is one of only 60 member institutions of the distinguished Association of American Universities.