Job Description Let's talk about building a rewarding career
It starts with you. Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.7 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. Wells Fargo has more than 265,000 team members in 36 countries across our approximately 90 businesses. Wells Fargo & Company was ranked No. 30 on Fortune's 2015 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. Wells Fargo perspectives are also available at Wells Fargo Blogs and Wells Fargo Stories .
Wealth and Investment Management (WIM) is one of the company's four main divisions. WIM businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, insurance and both individual and institutional retirement.
Retirement : Wells Fargo Retirement is a top retirement provider to institutional customers across the U.S. Wells Fargo ranks second in annuity distribution, sixth in IRA assets and eighth in retirement recordkeeping. The company also administers custody assets, provides investments and executive benefits to institutional clients.
This position is responsible for leading and developing a team that provides best-in-class communication and education programs for our Institutional Retirement clients and their plan participants. The team works with employers to develop and execute communication and education strategies to help workers identify and take their next best step toward a secure retirement. The position will partner closely with several functional groups including Relationship Management, Product, Marketing, Phones, etc. to develop and execute on growth and retention opportunities.
Overseeing the development of a team of 10-12 Participant Experience Consultants
Drive improvements to overall plan health (Savings, Diversification, Participation)
Partnering closely with peers to develop and implement improved strategies for delivering timely and relevant communication that is personalized and actionable
Partnering with client-facing leaders to maximize value and benefit of plan communications
Aggressively manage costs and continuously improve the participant experience
Establishing and maintaining relationships with peers, managers, stakeholders, and external partners to ensure business goals are being met; manage resources for ongoing project work; and oversee efforts across multiple functions/groups.
Building, developing, motivating and sustaining a high performing team who successfully guide and manage programs on behalf of Wells Fargo
A Successful Applicant Will Demonstrate:
Ability to champion organizational change initiatives in a way that helps team members understand, appreciate and support the change
Ability to foster an inclusive, open, honest, and caring team culture
Ability to build consensus through strategic vision and outstanding verbal, written, and interpersonal communication skills
Ability to lead by example with high energy, transparency, relationship management, and influencing skills
Strong collaborative management style, with an execution and result-oriented focus
8+ years of experience in one or a combination of the following: communications, marketing, client-facing, or retirement plan
2+ years of leadership experience
Other Desired Qualifications
Experience designing and implementing customer experiences
Experience driving client results
Experience leading high performing geographically dispersed cross functional teams
Experience presenting information in a manner that persuades, educates and enhances understanding at all levels
Experience working with senior leaders across the enterprise
Prior Communications, Marketing, Public Relations or Retirement Industry experience
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.