The University Police Department, within the Division of Facilities and Services, is seeking applications for four (4) Public Safety Dispatcher positions. WVU Police Department Safety Dispatchers are responsible for receiving and transmitting critical and non-emergency information via radio and phone using a complex computerized system, taking all measures possible to ensure the safety of WVU Police Officers, students and the Campus community.
In order to be successful in this position, the ideal candidate will:
Use complex systems in the communications center, including cameras, computerized aided dispatch, and other systems typical of a law enforcement environment.
Provide support for WVU Police and other departments within the University, including administration and investigations, as well as outside agencies requesting assistance or information.
Perform general office and receptionist duties, including answering phones, filing, overseeing funds transactions, etc.
Provide customer relations as the first point of contact in many cases to visitors, giving general information concerning the campus, events and directions.
Conduct background checks and perform fingerprinting.
Implement the activation of the emergency alert system for the main WVU campus, as well as the Potomac State and Beckley campuses.
Perform field assignments, assisting with safety patrols, traffic and crowd control.
Understand and interpret policies, procedures and protocols of the University and Police Department.
Perform job duties in a high-stress environment, including successfully obtaining and conveying critical information in potential life or death situations.
Understand various state and federal regulations, including FERPA, the Clery Act, and CJIS and FCC regulations.
Be responsible for funds transactions and incident report controls with expungements and audits.
Assume certain duties after hours for the Health Science Center and Facilities Management unit. May include weekends and holidays.
Pay Grade: 12
Positions Available: 4
High school diploma or GED
Education of up to 18-months beyond high school
A combination of education and experience in criminal justice, law enforcement, communications or related field will also be considered
Ability to type at a minimum of 20 words per minute
At least six (6) months experience in the following:
Heavy public contact
Highly sensitive communications
Physical demands include:
Ability to sit, stand and walk for long periods
Lift moderate weight daily
Ability to withstand all types of weather when assigned field detail
Average or above hearing and vision
Within six (6) months of hire:
Association of Public Safety Communications Officials certification
National Criminal Information System Certification
Red Cross First Aid Certification
Red Cross or American Heart Association Cardiopulmonary Resuscitation Certification
Three (3) weeks of on-the-job training to learn duties
At least three (3) weeks of classroom instruction to learn University procedures, customer service, patrol tactics, etc.
Certification training in defensive tactics and CPR/AED/First Aid
Optional certification training available in pressure points, ground and knife defense and pepper spray
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at http://hr.wvu.edu/.
West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctora...l Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.