Supports Carilion's hallmarks of service excellence and quality for all job responsibilities. Provides leadership and direction in the daily operational activities of Social Work, Case Management, UR, and Chaplaincy functions at the site by assuring that activities are appropriately assigned, resources are available, and requirements of external entities such as regulatory and third party payers are met.
Minimum Qualifications Required
Education: Masters degree required.
Experience:Supervisory/leadership experience required. Minimum of five (5) years experience in a patient care setting. Minimum of five (5) years of experience in Chaplaincy, Social Work/Case Management or Utilization Review required. Experience with continuous performance improvement preferred..
Other Minimum Qualifications: Excellent written and verbal communication skills; analytic business skills; integrity; innovation; team player; courteous; ability to resolve complaints/problems; customer-focused philosophy of service delivery; ability/willingness to work as an integral part of a multi-skilled team. Knowledge of word processing and spreadsheet computer software programs and data analysis. Good interpersonal and organizational skills.
Inspiring Better Health at Carilion Clinic
Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.
As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.
Based in Roanoke, Va., Carilion Clinic includes multi-specialty physician practices, seven not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.
Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other. Carilion is a Drug-Free Workplace.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Carilion Clinic is a not-for-profit healthcare organization based in Roanoke, Va. Through our comprehensive network of hospitals, primary and specialty physician practices, and other complementary services, we work together to provide quality care close to home for nearly 1 million Virginians. With an enduring commitment to the health of our region, we also seek to advance care through medical education and research, help our community stay healthy, and inspire our region to grow stronger.