Patient Registration Assistant II - School of Dental Medicine-(17001566)
This position is located in Wrentham.
Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Tufts Dental Facilities for Persons with Special Needs (TDF) is a network of seven outpatient clinics that provides dental care to approximately 7,000 developmentally disabled patients in the state of Massachusetts under the umbrella of TUSDM and in partnership with the Massachusetts Department of Public Health (DPH) and the Massachusetts Department of Developmental Services (DDS). Additional patient treatment is provided in the operating room setting at four affiliated hospitals within the state. The TDF program also provides a venue for teaching General Practice Residents through the Tufts GPR Program and 4th year dental students from TUSDM.
Under general supervision, provides excellent customer service, greets patients, inputs and/or verifies patient information, responds to patient inquiries, and schedules/confirms appointments. May perform financial functions (collects payment, conducts daily batch reconciliation) and provides administrative support. Performs other related duties to assist in the management of the department.
1-3 years related experience.
High School degree/GED.
Knowledge of dental/medical billing software and Microsoft Office along with dental terminology.
Excellent communication skills and customer service focus while dealing with patients and other customers.
Prefer 3-5 years of experience in a fast paced dental setting.
Experience with special needs population preferred.
Ability to work with patient's parents, guardians, and care givers.
Excellent written and oral communication skills.
Should be a team player, self-motivated, well organized and have the ability to manage his/her time efficiently.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.