Assistant Director of Financial Aid - School of Dental Medicine-(17001536)
The Division of Student Services within the School of Dental Medicine is comprised of the Admissions Office, Office of Enrollment Services and Student Affairs Office. The division is responsible for providing student-related services to approximately 1000 students enrolled in pre- and post-doctoral education programs at TUSDM. The Office of Enrollment Services is comprised of the Financial Aid Office and the Registrar's Office. The Financial Aid Office is responsible for the administration of federal, state and private financial aid programs within TUSDM. During FY16, the Financial Aid Office administered approximately $66 million in loans, grants and scholarships for approximately for 87% of dental students. Approximately 81% of students enrolled in the DMD program receive financial aid in the form of student loans and the majority of these students will accumulate debt in excess of $325,000 over their 4-year program. In addition to administering financial aid programs, the Financial Aid Office provides extensive counseling to students seeking financial assistance and plays a key role in providing students the necessary tools to manage their student loan debt both while enrolled in school and as they transition to dental practitioner.
The Assistant Director of Financial Aid is responsible for the coordination of all federal, university and private financial aid for approximately one half of the student population which totals approximately 1000 full-time graduate/health professions students. Additionally, this position manages Financial Aid Office communications as well as assist in financial literacy initiatives for the entire dental student population. Responsibilities include but are not limited to the following:
Reviewing financial aid applications and determining financial need using both institutional and federal methodology formulas;
Packaging aid for caseload in accordance to federal and school policies;
Counseling prospective and currently enrolled students on the financial aid application process, available financial aid programs, financial literacy, budgeting and student loan debt management;
Processing of federal, institutional and private education loans to ensure timely disbursement of funds to student accounts;
Assisting with management of disbursement rosters to report/release financial aid funds to student accounts and COD, and resolving systems errors related to disbursement and financial aid electronic records;
Providing support in the creation and implementation of Financial Aid Office policies and procedures;
Upholding compliance of federal regulations and institutional policies;
Working with other offices and organizations within and outside the university to support financial aid efforts and compliance;
Aiding in the coordination and planning of daily office activities and annual projects to support both Enrollment Services and Student Services Division;
Contributing to the preparation and delivery of presentations on financial aid-related topics for Student Services Division initiatives;
Managing all communications from the Financial Aid Office to the dental student population;
Maintaining the Financial Aid Office website, including working with the Tufts Dental Web Specialist, to ensure it is up to date;
Other duties assigned by the Associate Director of Financial Aid as well as the Director of Enrollment Services.
At least 2 years of Financial Aid experience working directly within a Financial Aid Office, including comprehensive knowledge of Federal Student Financial Aid regulations.
PC-based financial aid management system, familiarity with Microsoft Office suite.
Experience working in PowerFAIDS, PeopleSoft Student Information Systems, COD, NSLDS, CPS, ELM, MS Excel, MS Word and social media helpful.
Should have excellent public speaking skills, exceptional customer service skills, and outstanding written and oral communication skills.
In addition, must be highly organized, flexible, and enjoy working in a multi-tasked environment.
Special Work Schedule Requirements: Occasional business related travel. Occasional evening and weekend hours may be required.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.