The Associate Director of Financial Aid/Student Financial Services assists in the management of the daily operation of the Student Financial Services office; provides backup to the Director; and provides guidance to students and families in a broad range of financial services including traditional financial aid, alternative financing, and payment plans in order to support the enrollment and retention of students. The incumbent develops effective working relationships to foster an ongoing rapport with students and the constituencies who serve those students.
Responsibilities (include but are not limited to):
Assumes responsibility for the daily operations of the Office of Student Financial Services. Provides support for the Student Financial Services staff. Processes and disburses quality control reports to staff to ensure we maintain accurate records.
Oversees the operation of the Office in the absence of the Director.
Assists the Director with audits, program reviews, and FISAP submission.
Serves as the primary liaison to the Office of Information Technology to ensure compliance and the use of all technology available. Implements, maintains, repairs, and trains staff on new technology - where available.
Responsible for the SFS system, Powerfaids. Completes the annual Parmroll with assistance from the Director.
Works with the Director to formulate, develop and implement Financial Aid policies and strategies which maintain compliance with federal and state regulations as well as University policy.
Responsible for SFS packaging, disbursements, R2T4s, and fund reconciliations. Automates procedures where available.
Assists with Verification as needed.
Manages a student population determined by the Director. Counsels current and prospective students, as well as their parents, on application procedures, eligibility requirements, federal and institutional policies and procedures, the coordination of financial aid packages with educational expenses, and debt management. Co-chairs appeal committee.
Works closely with the Office of Marketing and Communication to ensure consistent use of University Brand in the review of all SFS communications (print, web, robo call, email, etc.)
Works closely with Institutional Research & Planning for University data needs.
The University of Saint Joseph (USJ) is a thriving, forward-thinking institution, proud of its historic women’s-college undergraduate program, its co-educational graduate and adult programs, and its ability to successfully meet the needs of an evolving and diverse student body. Founded by the Sisters of Mercy in 1932 (as Saint Joseph College), USJ has an established reputation for academic excelle...nce and outstanding career preparation. For more than 83 years, USJ has prepared students for personal and professional success by developing leaders who serve and inform their communities. Over the years, the University has retained the best of a Mercy-based, Catholic education, while evolving to meet the needs of today’s students and the current job market.
USJ is home to five Schools: Education, Humanities and Social Sciences, Health and Natural Sciences, Graduate & Professional Studies, and Pharmacy. In addition, it operates two laboratory schools: The Gengras Center, a state-approved, private, special education facility for 120 children; and the School for Young Children, a National Association for the Education of Young Children (NAEYC) accredited pre-school program for approximately 130 children. USJ’s main campus consists of 90 acres in the upscale community of West Hartford, Conn. A second campus, home to the School of Pharmacy, is in the heart of downtown Hartford.