Posting Number 2017-3406 Location US-NY-New York Posted Date 7/24/2017 Union Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS) School/Division School of Professional Studies (CP1108) Department Name : Technical Support Services FT/PT Full-Time
The School of Professional Studies is seeking a PC Support Technician III to provide intermediate MAC and PC hardware and software support for a labs or departments. Ensure that MAC's and PCs are maintained and operating effectively and that employees, faculty and/or students have the technological support needed to complete their work. Set up and configure MAC's, PCs, and local area networks, load software and ensure that the computer is operating to standards. Troubleshoot hardware and software problems and perform intermediate maintenance and repair of parts and equipment.
Please note the hours of this position are Sunday - Thursday 8:00 a.m. to 4:00 p.m.
Required Education: High School diploma or equivalent and some relevant technical training.
Required Experience: 1-2 years of related experience.
Preferred Experience: Relevant certification. Experience providing customer support in an IT environment. Experience with Ghost Imaging and desktop support.
Required Skills, Knowledge and Abilities: Intermediate understanding of computing procedures and standards and desktop configurations. Expertise in MAC and PC configuration and troubleshooting to be able to handle the majority of standard procedures independently. Customer service orientation.
The NYU School of Professional Studies offers a broad range of Graduate and Undergraduate Degree Programs, Diploma Programs and Career Advancement courses. Programs that are professionally oriented, integrate theory with real-world applications, and are taught by faculty members who are leaders and innovators in their fields. The School of Professional Studies captures the expertise of the key sectors that make New York City a great global capital, such as real estate, finance, marketing, public relations, global affairs, hospitality and tourism, sports management, philanthropy and fundraising, communications/media, writing, the arts, and others. We offer employment opportunities in our academic and administrative departments for individuals interested in a career in higher education.
Founded in 1831, New York University is now one of the largest private universities in the United States. Of the more than 3,000 colleges and universities in America, New York University is one of only 60 member institutions of the distinguished Association of American Universities.
NYU Steinhardt has one-of-a-kind integration of education, communication, health, and the arts, with eleven depar...tments, twelve research centers and institutes, over three hundred full-time faculty and close to six thousand students.