Support Carilion's hallmarks of service excellence and quality for all job responsibilities. Provides leadership and assumes accountability for appropriate patient placement and resource utilization through collaboration with Carilion Management, Clinical Staff, Unit Staff, and Transfer Center Staff.Facilitates patient flow into and within the Carilion Clinic.Connects the medical staff of Carilion Clinic with referring physicians.Facilitates effective two-way communication and resolution of operational issues in support of Carilion Clinic goals and objectives.Provides support for all staff members while delivering quality service through a team oriented, collaborative approach.
Guides, advises, and instructs new staff during their orientation period.Assists in completion of orientation documentation.Communicates with Manager and Education Consultant regarding orientee progress.Identifies orientation course needs of new staff. Communicates with Manager, Education Consultant and staff regarding continuing education needs of department.Assists in the implementation of department continuing education plan. Participates in the Annual Competency Validation process for all staff.
Minimum Qulaifications Required
Education: Graduate of accredited school of nursing.Bachelor's Degree preferred
Experience: Minimum of 3-5 years Critical Care/ED Nursing experience strongly preferred.
Licensure, certification, and/or registration: Current Virginia RN license required.Must achieve Advanced Cardiac Life Support (ACLS) certification, Pediatric Advanced Life Support within 6 months of accepting position.
Other Minimum Qualifications: Demonstrates leadership qualities with integrity at current level of practice and experience.Must demonstrate effective interpersonal, written and oral communication skills in a positive, courteous manner.Performs as a team player who is focused on the customer and has demonstrated problem solving skills. Must have the ability to resolve complaints, problems and issues with tact and focus of service excellence. Embodies a philosophy of service and patient centered care. Basic computer skills and telephone skills required.Excellent customer service skills a must.Strong technology base required.
Inspiring Better Health at Carilion Clinic
Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.
As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.
Based in Roanoke, Va., Carilion Clinic includes multi-specialty physician practices, seven not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.
Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Carilion Clinic is a drug-free workplace.
Carilion Clinic is a not-for-profit healthcare organization based in Roanoke, Va. Through our comprehensive network of hospitals, primary and specialty physician practices, and other complementary services, we work together to provide quality care close to home for nearly 1 million Virginians. With an enduring commitment to the health of our region, we also seek to advance care through medical education and research, help our community stay healthy, and inspire our region to grow stronger.